Case Study: Atlas Construction.
 
Project Scope: Provide Monitoring, Maintenance, Technical and Equipment Support for Avaya Merlin Legend and Magix phone system.

Schedule:  Ongoing customer.
 
Critical Business Issue: Client received “end of life” notice from manufacturer, stating system no longer supported and recommending upgrade. Client did not need or budget for upgrade. Quoted upgrade price shocked client.  MyOffice provided options.
 
Capabilities:

• Support of all Avaya and Nortel PBX & Key Systems

• Certified, Trained, Authorized & Experienced Technicians
• Remote Monitoring and Service Center
• Help Desk
• In stock and on site “crash kit” availability
• Support new and legacy systems
• New and refurbished parts availability
• Dedicated Toll Free Maintenance Customer Hot Line, 24/7 Paging
• Dedicated Project Manager

Results:

• Provided options not marketed by manufacturer or dealers

• Extended life of current phone system
• Decreased costs

Services include...
• Crash Kits
• Remote programming
• Help Desk
• Custom Designed Programs

Case studies...
We've helped our Customers with their Maintenance & Insurance, and we'd like to share with you how.

• USE
• Atlas Construction
• CRM Learning

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