Project Scope: Provide and support telecommunications infrastructure for Lincoln Military Housing, a real estate development and property management company for nearly 30,000 military families across the United States.
Schedule: Ongoing relationship with customer.
Critical Business Issue: Lincoln needed a vendor that understands complexity of providing full-service telecom solutions for offices of all sizes; from high traffic Call Centers to small 2-3 person office spaces.
Capabilities: MyOffice works with the IT department by providing the following services;
- Installation, programming, support for telephone systems in very remote locations across the country. Military bases mostly.
- Maintenance and Insurance for Main Call Center and West Coast Corporate Headquarters.
- Support for both traditional TDM and VoIP Phone systems by Nortel and other manufacturers
- Working with current IT personnel to troubleshoot and fix a variety of outstanding issues that were never resolved with their previous vendor.
- Provide solutions for critical business applications to streamline productivity and efficiency in their offices and Call Centers.
- Variety of Consulting and Planning services to assist with future expansion projects.
Results: Thanks to their strategic partnership with MyOffice, Lincoln Military Housing now spends less time worrying about their telephones and more time providing military families with quality homes and neighborhoods. They are not only saving money on new and refurbished PBX equipment, but their existing phone systems are working better than ever before.
• Consulting
• Planning
• Design
• Implementation
• Customer Support
• Maintenance
• Repair
Case studies...
We've helped our Customers with their PBX / VoIP, and we'd like to share with you how.
• Lincoln Military Housing
• The Sporting Club
• Peregrine Semiconductor
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